17. The Service
You are not guaranteed that you will find a date, a companion, or an activity partner, or that you will meet any of our members in person.
You understand, acknowledge, and agree that some of the user profiles posted on this site may be created by the site's administrators for support, marketing and improvement purposes. While we strive to maintain these profiles at an insignificant level and delete them after use, there may be occasions when a customer can mistake these for real members.
Our customer support representatives are encouraged to chat with our members and also to stimulate conversation between members by making introductions, recommendations and suggestions. We may also occasionally send electronic communication to test how our members are using certain aspects of our service and from time to time to stimulate conversation between members. This helps to build our membership and improve the overall service by encouraging interaction.
There may occasionally be profiles found on our site from scammers or con artists who have totally questionable intentions. Whilst we have advanced technology and systems in place to prevent this and also to help us identify such profiles, there may be an occasion when such individuals bypass our prevention measures and are able to contact other members.
We have a system in place for members to report suspected scammers, which we urge all members to do as soon as they suspect a member of activities that may be considered illegal or fraudulent.